- Author : The Disney Institute
- Publsiher : Disney Electronic Content
- Release : 16 December 2011
- ISBN : 9781423140146
- Page : 224 pages
- Rating : 4/5 from 21 voters
Download Be Our Guest Revised and Updated Edition Book PDF Online
Download or read book entitled Be Our Guest Revised and Updated Edition written by The Disney Institute and published by Disney Electronic Content online. This book was released on 16 December 2011 with total pages 224. Available in PDF, EPUB and Kindle. Get best books that you want by click Get Book Button and Read as many books as you like.
Book Excerpt : Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.