- Author : The Disney Institute
- Publsiher : Unknown
- Release : 01 June 2003
- ISBN : PSU:000057229805
- Page : 206 pages
- Rating : 4/5 from 4 voters
Download or read book entitled Be Our Guest written by The Disney Institute and published by Unknown online. This book was released on 01 June 2003 with total pages 206. Available in PDF, EPUB and Kindle. Get best books that you want by click Get Book Button and Read as many books as you like.
Book Excerpt : Now, for the first time, one element of the methods behind the magic that is the Walt Disney World Resort--quality service--is revealed. The book outlines proven Disney principles and processes for helping an organization focus its vision and align its people into a strategy that delivers on the promise of exceptional customer service.