- Author : Kerry Patterson
- Publsiher : McGraw-Hill Professional
- Release : 24 May 2013
- ISBN : 9780071829311
- Page : 336 pages
- Rating : 4.5/5 from 2 voters
Download or read book entitled Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Paperback written by Kerry Patterson and published by McGraw-Hill Professional online. This book was released on 24 May 2013 with total pages 336. Available in PDF, EPUB and Kindle. Get best books that you want by click Get Book Button and Read as many books as you like.
Book Excerpt : Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft