- Author : John Guaspari
- Publsiher : Paton Professional
- Release : 01 November 2002
- ISBN : 0971323127
- Page : 214 pages
- Rating : 4/5 from 21 voters
Download Switched On Quality Book PDF Online
Download or read book entitled Switched On Quality written by John Guaspari and published by Paton Professional online. This book was released on 01 November 2002 with total pages 214. Available in PDF, EPUB and Kindle. Get best books that you want by click Get Book Button and Read as many books as you like.
Book Excerpt : Switched-On Quality breaks new ground in providing practical, hands-on assistance in dealing with one of the biggest challenges (and opportunities) of all: How to get more people to bring more of their discretionary effort to the task at hand?ensuring that customers will decide to choose your products and services rather than the other guys'. The book's premise is simple and straightforward: If what you're after is employee buy-in, then you've got some intra-organizational selling and marketing to do. The book offers practical, proven, and readily applicable guidance on how to position quality (or TQM or Six Sigma) so that people will not only be well informed about the discipline, but also aligned and energized by the prospect of its application.